Echo Luck Deck Australia: Privacy Policy & Data Management
Effective Date: July 17, 2025
At echoluckdeck.com, safeguarding your privacy is our paramount commitment. Our practices strictly comply with the Australian Privacy Principles (APPs) as stipulated in the Privacy Act 1988 (Cth). This policy outlines how we manage your personal information.
1. Information We Collect
We may collect the following categories of personal information from you:
- Your full name and title
- Email address for essential communications
- Contact phone number (optional)
- Physical mailing address (for prize delivery, if applicable)
- Secure payment transaction details (handled by certified third-party providers)
- Technical data, including your IP address, browser type, device specifications, and website interaction analytics
2. How We Utilize Your Information
The information we collect serves these crucial purposes:
- To facilitate and securely process your lottery ticket purchases and entries.
- To send you timely order confirmations, draw results, and critical service updates.
- To provide efficient customer assistance and address your inquiries.
- To analyze platform performance, identify user trends, and continually enhance our service offerings.
- To fulfill our legal and regulatory obligations as an Australian-based online service provider.
- For marketing and promotional communications, provided you have granted your consent.
3. Our Data Security Protocols
We implement robust, industry-standard encryption and comprehensive security measures to protect your personal data from unauthorized access, alteration, unlawful disclosure, or destruction. Access to your personal information is strictly limited to authorized personnel who require it to perform their designated duties.
4. Third-Party Data Disclosure
We want to assure you that we will never sell, rent, or trade your personal data to third parties for their commercial marketing endeavors. However, we may share your information with:
- Certified payment processors (e.g., Stripe, PayPal) to securely finalize your transactions.
- Regulatory or law enforcement authorities strictly when mandated by Australian law or legal proceedings.
- Service providers who assist us in operating our website and conducting our business, provided they commit to maintaining the confidentiality of this information.
5. Cookies & Analytics Implementation
echoluckdeck.com utilizes cookies and other digital tracking technologies (such as Google Analytics) to significantly enhance your Browse experience, remember your preferences, and help us understand website traffic patterns and user behavior. This aggregated data is crucial for improving our platform and delivering personalized content.
6. Your Privacy Entitlements
You possess fundamental rights concerning your personal data, including:
- The right to access or request correction of your personal information held by us.
- The right to request the deletion of your data, subject to our legal and operational retention obligations.
- The right to withdraw your consent for receiving marketing communications from us at any time.
- The right to lodge a complaint with the Office of the Australian Information Commissioner (OAIC) if you believe your privacy rights have been infringed.
To exercise any of these rights, please contact us directly via email at [email protected].
7. Policy Modifications
We may periodically revise and update this Privacy Policy & Data Management document to reflect changes in our operational practices, evolving legal requirements, or new technologies. Any substantial revisions will be promptly published on this page, and the "Effective Date" at the top will be updated accordingly. We encourage you to review this policy regularly to stay informed about how we safeguard your information.
8. Reach Out to Us
Should you have any questions, concerns, or require further clarification regarding this policy or our data handling practices, please do not hesitate to contact us:
Email: [email protected]
Mail: Echo Luck Deck Pty Ltd, PO Box 1234, Sydney, NSW 2000, Australia